If a product has to be returned for any reason, within 30 days, please contact us for a returns authorisation number.
Email: sales@lab.tv
Tel: +44 (0) 1435 517000
If product has been used, a decontamination certificate will be required. It is the customer’s responsibility to ensure product is adequately packed for transit back to us. Where required, credit will be issued upon safe receipt of the product via the same card that was used for it’s payment.